FAQ and

conditions

Before
your trip
Our minimum rental period is 2 days. Pick-up hours are from 3−7 pm. When you receive the booking confirmation please communicate us the desired meeting time and flight number, so we can meet you at the airport. In case you want to pick up your camper in a different place, please specify it.
Renting, pick-up
Daily rental prices vary depending on the season, availability and duration of the rental. With our booking calendar you have full transparency and can see at one glance how much a camper rental costs during different periods.
Price policy
You can see van specification here. We provide all essentials for your comfort stay: bedding, towels, dishes and cooking utensils, chairs and tables, drive on ramps, child seat in case you need
Van, extra equipment and services
Cancellation policy
Cancellations performed at least 60 days prior to the pick-up date will be charged with 10% of the total rental price. If a cancellation is performed 30−59 days prior to the pick-up date, a fee 40% of the total rental price applies. For cancellations 15−29 days prior to departure date, the cancellation fee is 70% of total rental price. For a cancellation within 14 days before the start of your booking, a cancellation fee of 90% of the total rental applies. If the camper is not picked-up at the agreed time without any notice of the tenant, the rental price will be fully retained.
During and after
your trip
We have free detailed guides covering Sao miguel on our Blog page. In case you are facing any problems during the trip our travel support can be reached from 9 am — 12 pm.
During your trip
Drop-off
You can return your camper at a previously agreed time between 8am-12am. Late returns (possibility depending on current camper availability and booking situation) must be clarified in advance 4and will incur an additional fee according to the T&Cs. Please communicate your return time as soon as you know it, but not later than 1 day before the drop-off date.
Breakdown or damages
Insurance
Basic
Advanced
Complete
Price
Free
19 € per night
29 € per night
Deposit
€2000
€1000
€250
3rd party liability insurance
Unlimited number of drivers
24/7 Roadside assistance
Collision Damage Waiver (CDW)
Windshield Cracks Outside Field of View (up to 2 cm)
Super Collision Damage Waiver (SCDW)
Windshield Cracks Within Field of View or more than 2 cm
Tire and rims protection
Zero Excess
You have questions? We have answers!
Got questions about bringing your dog or anything from pick-up to return? Check out our FAQs or contact us directly. We’re here to make your experience smooth and enjoyable!
Made on
Tilda